General SMS Marketing

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HOW LONG DOES IT TAKE THE PLATFORM TO DELIVER SMS MESSAGES?

Messages are delivered within approximately 15 seconds.

DO YOU SUPPORT REPLIES TO SMS'S?

Yes, recipients of messages that you send via our system can reply to your messages. The reply messages will be delivered to your Reports in your account.

HOW LONG DOES A RECEIVER HAVE TO REPLY TO A MESSAGE?

A receiver has 60 days to reply to messages.

DOES TOUCHBASEPRO HAVE THE OPTION TO CHANGE THE SENDER'S SMS NUMBER TO A NAME?

We do not support that option, in an effort to curb fraudulent activity.

DOES IT COST ME MORE WHEN I SEND 2 SMS'S ,OR 300 CHARACTERS, IN 1 MESSAGE?

Yes, you will be charged for sending a double message.

HOW MANY CHARACTERS PER SMS?
1 SMS - 160 Characters
2 SMSs - 306 Characters
3 SMSs - 459 Characters

DO YOU PAY FOR ALL SMS'S SENT OR ONLY DELIVERED SMS'S?

Users pay for all messages scheduled and sent.

DO YOU PROVIDE USSD ( i.e *185#) SERVICES?

No, we do not provide this service


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